Legal Document

Eb99 Terms & Conditions — Please Read Carefully Before Use

Please read these terms and conditions carefully before using the eb99 platform. This document clearly sets out our policies on accounts, bonuses, payments, responsible gaming, and all other relevant matters.

Last Updated: January 2026 In Bengali Licensed
Important Notice

By creating an account or playing games on the eb99 platform, you are deemed to have automatically accepted these terms and conditions. Please read the full document.

1. Introduction & Applicability

Eb99 (hereinafter referred to as "we", "the platform", or "the website") is an international online gaming platform serving Bangladesh and various other countries across Asia. These terms and conditions apply to all services, games, bonuses, and payment operations offered by eb99.

By starting to use our platform, you are deemed to have read and accepted these terms and conditions, our privacy policy, and our responsible gaming guidelines. If you do not agree with any part of these terms, please refrain from using our platform.

Eb99 reserves the right to modify these terms and conditions at any time. Members will be informed of any changes via a notice on the website.

Effective Date

These terms and conditions are effective from January 2026. All previous versions are automatically considered null and void.

2. Account Registration & Management

To open an account with eb99, you must provide accurate and complete information. The details submitted during registration must match your own identity. eb99 reserves the right to terminate any account created using false information.

  • Each person may register only one account. Creating multiple accounts is strictly prohibited.
  • It is your responsibility to keep your account password confidential. Do not share your password with anyone.
  • Any unauthorized access to your account must be reported to our support team immediately.
  • Large withdrawal requests may be held pending completion of KYC verification.
  • A copy of your national ID card or passport may be required for account verification.
  • For inactive accounts (no transactions for 12 months), our standard fee deduction policy will apply.

3. Eligibility & Age Requirements

You must be at least 18 years old to use eb99. The platform is strictly prohibited for anyone under 18. We take the protection of minors very seriously and enforce strict age verification measures.

Additionally, residents of regions where online gaming is prohibited by law are not permitted to use eb99. It is entirely the member's responsibility to be aware of and comply with the laws applicable in their region.

Age Warning

Any account found to belong to a user under 18 will be closed immediately, and all deposited funds may be forfeited.

4. Deposit & Withdrawal Policy

Eb99 supports a range of payment methods for Bangladeshi users, including Mobile Banking, Nagad, Rocket, and USDT. All transactions are secured with SSL encryption and governed by our terms and conditions.

  • The minimum deposit amount is set separately for each payment method.
  • Withdrawal requests are generally processed within 5–15 minutes; however, the verification process may take additional time.
  • Withdrawal funds will only be sent to the payment method used for the original deposit.
  • The applicable wagering requirement must be met before withdrawing from a bonus balance.
  • Eb99 reserves the right to investigate suspicious transactions, during which time payments may be temporarily placed on hold.
  • If money laundering or fraud is suspected, the account will be frozen immediately.
Payment Methods
  • Mobile Banking — Simple, fast, and the most popular in Bangladesh
  • Nagad — Reliable mobile banking from Bangladesh Post Office
  • Rocket — Secure payments via Dutch-Bangla Bank
  • USDT — Cryptocurrency option, fast and secure

5. Bonus & Promotion Policy

Eb99 regularly offers a variety of bonuses and promotional offers. Each bonus carries its own terms and conditions, which are clearly stated on the relevant promotions page.

  • The welcome bonus is available to new members only and applies to the first deposit.
  • The specified wagering requirement must be completed before using a bonus.
  • Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
  • Attempting to collect bonuses through multiple accounts will result in all accounts being terminated.
  • Bonuses are typically valid for 7–30 days; any unused bonus will be automatically cancelled upon expiry.
  • Eb99 reserves the right to modify or cancel any promotion at any time.

6. Gaming Rules

All games on eb99 are powered by RNG (Random Number Generator) technology, ensuring every outcome is entirely fair and random. Please participate in all games in accordance with our terms and conditions.

  • Any attempt to manipulate game outcomes or exploit technical vulnerabilities will result in account termination.
  • If a technical error causes an incorrect game result, eb99 reserves the right to make the necessary correction.
  • In Live Casino games, the dealer's decision is considered final.
  • If your internet connection drops, the outcome of any active bet will be determined from the server logs.
  • In the event of any dispute during a game, eb99's decision is final and binding.

7. Responsible Gaming

Eb99 takes responsible gaming very seriously. We believe gaming should be a form of entertainment — not a source of financial stress. Our terms and conditions therefore include specific measures to promote responsible gaming.

  • Each member can set their own daily, weekly, or monthly deposit and betting limits.
  • Self-Exclusion: You can temporarily suspend your own account for a set period of time.
  • If you notice signs of gaming addiction, please contact our support team.
  • Please refrain from gaming while under the influence of alcohol or drugs.
  • Avoid chasing losses by placing larger bets to try to recover lost funds.
Get Help

If you are struggling to control your gaming, please reach out to our Responsible Gaming Visit the page or speak with our support team.

8. Prohibited Activities

The following activities are strictly prohibited in order to maintain the security and integrity of the eb99 platform. Any violation of these terms and conditions will result in immediate account closure.

  • Exploiting multiple accounts to claim bonus benefits.
  • Opening or operating an account using another person's identity.
  • Any attempt to hack, crack, or otherwise make unauthorized modifications to the gaming software.
  • Using eb99 for money laundering or any other unlawful financial activity.
  • Using bots or automated software to play games.
  • Harassing or threatening other members.
  • Exploiting platform vulnerabilities or bugs to gain an unfair advantage.

9. Account Closure & Suspension

Eb99 reserves the right to suspend or close any account without prior notice in the following circumstances:

  • In the event of a breach of any provision of these terms and conditions.
  • If false or misleading information is provided.
  • If evidence of fraud or illegal activity is found.
  • Refusal to complete KYC verification.
  • Upon request by law enforcement authorities.

Members may also request account closure at any time. Please withdraw your verified balance before the account is closed.

10. Privacy & Data Protection

The protection of your personal information is extremely important to us. eb99 uses SSL encryption technology to keep all personal and financial data secure. Our terms and conditions are aligned with our privacy policy.

  • Your personal information is never shared with any third party.
  • Analytics data is used to improve the gaming experience.
  • Eb99 may be required to disclose information for legal purposes.

For more details, visit our Privacy Policy Visit the page.

11. Limitation of Liability

Eb99 is committed to delivering the highest quality of service. However, eb99's liability is limited in the following areas:

  • Any loss caused by internet connectivity issues.
  • Temporary service disruptions caused by uncontrollable technical issues.
  • Delays caused by issues on the part of a third-party payment provider.
  • Any loss caused by issues with your own device or software.

Gaming should always be done at your own discretion. eb99 is not responsible for any personal financial decisions arising from gaming.

12. Right to Modify & Contact

Eb99 may update or amend these terms and conditions at any time. A notice will be posted on the website for any significant changes. Continued use of the platform after such changes constitutes acceptance of the updated terms.

If you have any questions about these terms and conditions, please contact our support team. We are always ready to assist.

Contact
  • Email: [email protected]
  • Live Chat: Available 24/7 on the website
  • Languages: Bengali & English

Our Our Commitment

The eb99 terms and conditions are not just obligations — they reflect our commitment to our members.

Transparent Policies

Every rule on our platform is written in clear, straightforward language. There are no hidden terms — everything is disclosed openly.

Maximum Security

Your account and financial information are fully secured through SSL encryption and two-factor authentication.

Fast Payments

Withdrawal requests are processed in just 5–15 minutes. Fast and secure transactions are guaranteed via Mobile Banking, Nagad, Rocket, and USDT.

Responsible Gaming

We're always here to help you set personal betting limits, use self-exclusion tools, and prevent gaming addiction.

24/7 Support

Bengali-language live chat, email, and phone support are available 24/7. We're here to help with any issue, any time.

Licensed & Audited

Licensed by an international gaming authority, our fairness is regularly verified through independent third-party audits.

About Terms & Conditions FAQ

Answers to the most frequently asked questions about the eb99 terms and conditions are provided here.

Want to know more?

Our support team is always here for you. Reach us via live chat.

Yes, eb99 may update its terms and conditions at any time as needed. A notice will be posted on the website for any significant changes. We recommend checking this page regularly to stay up to date with the latest terms.

Each bonus has its own wagering requirement. Generally, you can withdraw after placing bets totalling a specified multiple of the bonus amount. Full terms for each offer are available on the relevant promotion page.

If your account is closed for reasons other than a rule violation, your verified balance will be refunded. However, if the closure is due to fraud or prohibited activity, the balance may be forfeited. Contact support for more details.

KYC verification is mandatory to prevent fraud and money laundering. It ensures the security of your account and facilitates faster withdrawal processing. Verification can be completed easily by submitting a copy of your national ID card or passport.

Yes, eb99 offers a self-exclusion feature. You can temporarily suspend your account for a set period, during which logging in will not be possible. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Join eb99 Today

Join the platform trusted by millions of players across Bangladesh for transparent policies, fast payments, and a safe gaming experience.

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