Eb99 believes that real enjoyment comes only when you play responsibly. We help you stay within safe limits and provide support whenever you need it.
Our Approach
Online gaming and betting are primarily a form of entertainment. However, for some people they can become habitual, negatively affecting personal and family life. eb99's commitment to responsible gaming means we are here to entertain — never to harm.
We believe every player should know their own limits and use gaming as a source of enjoyment within those limits. That is why eb99 provides multiple responsible gaming tools to keep you informed and safe.
With millions of players across Bangladesh in mind, eb99 has made every step of responsible gaming straightforward and accessible. If you ever feel like gaming is getting out of control, use our support tools right away.
The first step in responsible gaming is being aware of your own behavior. If you notice any of the following signs, it may be time to take a break or seek support:
If you notice these signs, do not panic — seeking help is a sign of strength, not weakness. eb99's responsible gaming team is here for you.
Eb99 offers a range of practical tools to make responsible gaming a reality. These tools are completely free and can be accessed at any time through your account settings:
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, it takes effect immediately.
Set a maximum loss amount for a given period. Once the limit is reached, betting stops automatically.
Limit your continuous play time. Once the set time is up, your session will end automatically.
Set a break on your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
Close your account for anywhere from 6 months to permanently. This is the best solution for serious concerns.
Review your full betting history and win/loss record at any time.
Eb99's responsible gaming limit settings are fully flexible. You can choose the limits that work best for you:
| Limit Types | Duration | Active Hours | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | 7-day wait to increase |
| Loss Limit | Daily / Weekly / Monthly | Instant | 7-day wait to increase |
| Betting Limits | Per Bet / Daily | Instant | 24-hour wait to increase |
| Session Time | Per Login Session | From the next login | Can be changed at any time |
| Break Mode | 1 day — 30 days | Instant | Cannot be cancelled before the period ends |
| Self-Exclusion | 6 months — Permanent | Instant | Permanent Exclusion Is Non-Reversible |
Limit reductions take effect immediately, but increases are subject to a mandatory waiting period. This policy encourages responsible play and protects against impulsive decisions.
Ask yourself the questions below. If you answer "Yes" to more than 3, we recommend using the responsible gaming support tools or reaching out to our support team:
Self-Exclusion is eb99's most powerful responsible gaming tool. If you feel that controlling your gaming is becoming difficult, use this feature. Follow the steps below to activate Self-Exclusion:
Log in to your account and go to the "Settings" menu.
Click on the "Responsible Gaming" section and select the "Self-Exclusion" option.
Choose from a 6-month, 1-year, 5-year, or permanent exclusion.
Verify and confirm your identity. The exclusion will take effect immediately.
Eb99 firmly believes that keeping minors completely away from online gaming and betting is an absolute necessity. Minor protection is the highest priority in our responsible gaming policy.
18+ Adults Only
The minimum age to register or play at eb99 is 18. We are always committed to protecting minors.
If you or someone you know is struggling with gaming addiction, do not wait to seek help. The eb99 support team and professional counselors are always here for you:
Use the chat button at the bottom right corner of the website. Support is available 24/7 in Bangla.
[email protected] — Share your concerns confidentially. Expect a response within 24 hours.
Asking for help takes courage. eb99 respects your privacy and offers support without judgment. We are your trusted partner on the path to responsible gaming.
Our Promise
Every game outcome at eb99 is completely fair and random. No manipulation — transparency is essential to responsible gaming.
Your gaming experience is entirely in your hands. Set your own deposit limits, session time, and loss limits — all on your terms.
Eb99 operates in accordance with international responsible gaming standards. Our policies are regularly audited by independent third parties.
If unusual gaming patterns are detected, our system will automatically alert you and review your account if necessary.
Regular information, tips, and awareness messages about responsible gaming are shared to keep every player informed.
If you are going through a tough time, feel free to talk to us. eb99 offers completely confidential support, free of judgment.
Our Effectiveness
Eb99 continuously monitors the effectiveness of its responsible gaming tools and is committed to ensuring a safe gaming experience for all players.
Eb99 pledges that responsible gaming will always remain at the heart of our business decisions. Your well-being and safety are our top priority.
Data is based on eb99 user surveys and internal analysis.
Frequently Asked Questions
Answers to the most frequently asked questions about responsible gaming are provided here.
Our FAQ Page View or reach us via Live Chat.
Join eb99 today and embrace responsible gaming. Enjoy entertainment in our safe gaming environment — with full protection.